What payment methods do you offer?
At the moment we accept Paypal, Credit Cards (Visa, MasterCard), and Debit Cards.
When will my order ship?
Orders are usually processed and shipped the next business day after you have placed your order.
What shipping options do you offer?
At the moment we offer shipping with DHL standard shipping.
How long will it take to get my order?
Most of our orders get to our customers within 3 business days in Germany and 7 business days in all other countries of Europe.
Please understand that shipping times could take longer due to COVID-19.
Where do you ship to?
At the moment we ship within all Europe.
How can I return or exchange my order?
To return your order, please contact us first at firstname.lastname@example.org . For more information please have a look at our terms and conditions.